You're not imagining it. And you don't have to just live with it.

Specialist tinnitus assessment and ongoing management from an
experienced audiology team.

Tinnitus taken seriously

Tinnitus is the perception of sound – ringing, buzzing, hissing, clicking – that has no external source. For some people it comes and goes. For others it’s constant. Either way, it can affect your sleep, concentration, work and day-to-day wellbeing.

Many people arrive at Knox Audiology having already been told there’s nothing to be done. We don’t start from that position. Tinnitus can’t always be cured, but it can be understood and managed – and that’s where a proper assessment starts. A proper tinnitus assessment is a thorough, structured evaluation that looks at the relationship between your tinnitus and your hearing, sleep, concentration and daily life.

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That whole-picture understanding shapes every recommendation we make.

Specialist diagnostic approach

We use a structured clinical process and diagnostic equipment to build a complete picture of your tinnitus and its impact.

Connected care when needed

ENT specialists  and vestibular physiotherapist consult on-site at our Wantirna clinic - for complex cases that need further investigation.

University-trained audiologists

All Knox audiologists hold a Master's in Clinical Audiology and are accredited members of Audiology Australia (AAudA).

Over 30 years in Melbourne's east

Knox Audiology has been caring for people's hearing health in Melbourne's eastern suburbs since the mid-1990s.

What a tinnitus assessment at Knox Audiology involves

Your initial tinnitus assessment takes place with an experienced audiologist who has specific tinnitus experience.

Comprehensive hearing assessment

Comprehensive hearing assessment – Tinnitus is often connected to hearing loss, though not always. A full hearing evaluation is an essential part of understanding what’s driving yours.

Tinnitus profiling

A structured look at the characteristics of your tinnitus: its pitch, loudness, how much it bothers you & how it affects your daily life.

Impact and wellbeing review

Sleep disruption, anxiety and difficulty concentrating are common with tinnitus. Understanding the full impact means we can recommend support that addresses what matters to you.

Management planning

After your assessment, your audiologist works through which management options are right for you – sound therapy, hearing aids with tinnitus programs, relaxation strategies, further medical or allied health investigations.

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STEP BY STEP

Your tinnitus appointment

Referral and booking

A referral is required before booking a tinnitus assessment. Your initial assessment takes place at our Wantirna clinic, once we receive your referral, we’ll confirm your appointment and let you know what to expect.

Your assessment

Your audiologist walks you through the assessment step by step, so nothing feels rushed or unexplained. There’s time to talk before any testing begins.

Your results and management options

Your results are explained clearly on the day, in plain language, with a clear recommendation on what to do next.

Ongoing support

Tinnitus management isn’t a one-appointment fix. Ongoing tinnitus therapy and support continues, at our Wantirna clinic.

Your tinnitus care team

Tinnitus assessment at Knox Audiology is led by audiologists with specific tinnitus training and experience.

Referrals and Medicare - what you need to know

A referral is required

A referral is required before booking a tinnitus assessment at Knox Audiology. If you haven’t yet spoken to your GP about your tinnitus, that’s the recommended first step.

Medicare rebate

There is currently no Medicare rebate available for tinnitus assessments. Our team will confirm the relevant fees when you book.

Explore our Other Hearing Services

A man in a navy sweater leans forward to examine an older man's ear with an otoscope against a gray textured background.

Hearing Tests

A simple first step toward understanding your hearing health. Your results are explained clearly on the day, with no pressure and no referral needed.
Find out more
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Hearing Aids

Independent advice across every major brand, tailored to your lifestyle, hearing needs and budget. Honest guidance so you can move forward with confidence.
Find out more
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Ear Wax Removal

Gentle micro-suction performed by experienced audiologists using precise visual guidance for safe, comfortable care.
Find out more
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Balance & Dizziness

Specialist assessment and treatment for dizziness, vertigo and balance problems, from diagnosis through to in-house vestibular physiotherapy at Wantirna.
Find out more
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Auditory Processing

Specialist assessment for children and adults who hear sound clearly but struggle to process or make sense of what they hear, especially in noisy environments.
Find out more

What is tinnitus?

Tinnitus is the perception of sound – ringing, buzzing, hissing, roaring or clicking – that comes from within the auditory system rather than an external source. It can affect one or both ears, or feel like it's coming from inside the head, and affects around 17–20% of Australians to some degree.

What causes tinnitus?

Tinnitus is most commonly caused by changes to the inner ear from noise exposure or ageing, which is why it often occurs alongside hearing loss. Other causes include ear wax blockage, ear infections, Menière's disease, certain medications, head or neck injury, and cardiovascular conditions. A thorough assessment helps identify what's contributing to yours.

Is there a cure for tinnitus?

There's currently no universal cure for tinnitus. For many people, though, the right management significantly reduces the impact it has on daily life. Evidence-based approaches include sound therapy, hearing aids with tinnitus programs, cognitive behavioural therapy (CBT), relaxation techniques and, where appropriate, psychological support. The right combination depends on your individual assessment.

Can stress make tinnitus worse?

Yes. Stress and anxiety are known to make tinnitus more noticeable and more distressing, and it works both ways – tinnitus causes stress, and stress amplifies tinnitus awareness. This is why a whole-person assessment that looks at sleep, mood and concentration is more useful than a purely audiological one.

What should I avoid if I have tinnitus?

Generally, it's worth avoiding prolonged loud noise exposure (or using hearing protection when it's unavoidable), limiting caffeine and alcohol if they worsen your symptoms, avoiding total silence where possible, since background sound often reduces tinnitus awareness, and managing stress where you can. Cotton buds should never go in the ears. Your audiologist will give you personalised advice based on your assessment.

Do I need a referral for a tinnitus assessment at Knox Audiology?

Yes. A referral is required before booking a tinnitus assessment at Knox Audiology. If you haven't yet spoken to your GP about your tinnitus, that's a good place to start.

Is tinnitus management available at all Knox Audiology clinics?

Your initial tinnitus assessment takes place at our Wantirna clinic, with an audiologist experienced in tinnitus care. Ongoing counselling and management then continue at whichever of our four Melbourne clinics suits you best, so follow-up care doesn't mean a trip back to Wantirna each time.

Can hearing aids help with tinnitus?

Yes, particularly when hearing loss is also present. Modern hearing aids from most major brands include built-in tinnitus management programs that use sound to reduce the contrast between tinnitus and background noise, making it less prominent. Knox Audiology offers independent advice across all major brands, with no manufacturer ties.

Is tinnitus a sign of something serious?

In most cases, no. But tinnitus in only one ear, pulsating tinnitus in time with your heartbeat, or tinnitus alongside sudden hearing loss or neurological symptoms should be checked by a doctor promptly, as these can occasionally point to something that needs further investigation.

Is a tinnitus assessment covered by Medicare?

No. There's currently no Medicare rebate available for tinnitus assessments at Knox Audiology. Our friendly team will confirm the relevant fees when you book.

You deserve answers.

A tinnitus assessment won’t automatically fix what you’re experiencing. But it will give you a clear, honest understanding of what’s happening and what your options are. That’s a meaningful place to start.